Consultation and Discovery
First we start with a discussion with you! Our priority is to ensure that you are excited and proud of the final product. We will ask you questions about how the floor will be used? What are your color preferences? How much sheen would you like? What are your price points?
This discovery phase will allow us to make the best recommendations. We will work with you on color selection and other important aspects of designing your customized floor as well as, and providing a detailed quote and timeline for when your project will be complete.
We always welcome you to stop by our showroom, too! We’re open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Once we are ready to begin work, we will focus on floor prep. This is absolutely the MOST important aspect step of any floor coating or polishing project. We start with an evaluation of the existing concrete and complete completing a hardness test. This is required, as we must know what level of surface preparation is required for each floor.
Once the hardness is determined, we will evaluate the overall condition of the surface. Then we will determine what process or processes will be best. This is the phase that most often gets overlooked withother contractors or who don’t know what they’re doing or with DIY kits. Without appropriate floor prep and evaluation, the floor may look good, but it will not be able to sustain wear and tear.
Before we arrive at your home or business we provide you with timeline, so you will know what to expect and when. We will be respectful of your space and will be mindful that we are working within your residence or business.
We pride ourselves on excellent customer service AND satisfication. A TPC professional is always available for follow up questions. Please let us know if there is anything we can do to ensure make sure that working with Technique Polish & Coatings is a great experience.